Gartner Predicts - The transformation of IT Operations is changing
IT Operations must transform themselves focusing on process improvement, service management and automation. Embracing these opportunities will help IT operations to become an efficient, agile, responsive and customer focused organization rather than simply a utility function to be outsourced.

Make key sourcing decisions that support business objectives, select the right service provider and negotiate the best agreement, and implement the management processes and tools to manage today's complex single or multi-sourced environment to achieve the intended value of the agreement

Public Sector consulting is a specialised field and Gartner Consulting knows your unique challenges. We have a track record of providing IT solutions that ensure the public is well served. Our experience spans key markets such as public safety, justice, the U.S. Department of Defense, homeland defense, health and human services, finance, and public networks